SAFETY INFORMATION

Safety & Fire emergency instructions

Your safety is our top priority. While a fire is very unlikely in our building, we are well prepared – and kindly ask for your cooperation to ensure everything runs smoothly in case of an emergency.

Prevention & Conduct

  • Smoking in bed and throughout the apartment is strictly prohibited
  • Do not use your own heating, cooking, or electrical appliances
  • No open flames in the apartments – that means no candles or any kind of fire
  • Never dispose of ashes in wastebaskets
  • Escape routes and staircases must always remain clear – do not place any items there
  • Elevators must not be used in the event of a fire

Fire safety equipment

  • Every apartment is equipped with a fire blanket
  • Fire extinguishers are available as required – either clearly marked on your floor or inside your apartment
  • Please familiarize yourself with the locations of fire extinguishers, alarms, and escape routes upon arrival

In case of fire

  • Stay calm
  • Report the fire immediately:
    • by calling the emergency number 122
    • or by activating a fire alarm where available
  • Close doors to prevent the spread of smoke and flames
  • Take your room key with you
  • Follow the instructions of the fire brigade or our team

If the escape route is filled with smoke

  • Stay in your apartment and close the door
  • Seal the door with wet towels
  • Signal for help at the window
  • Wait for the fire brigade

Orientation & Contact

In the apartments at Ferchergasse 19 you will find:

  • A multilingual emergency escape plan
  • Fire safety instructions
  • The phone number of the 24/7 emergency contact – you can reach us at any time, free of charge

All apartments are equipped with a phone from which you can call our emergency contact or the fire brigade free of charge at any time.

If you have any questions or are unsure about anything: we are happy to help. You can call us at any time from your apartment by dialing 99. From your mobile phone, reach us at +43 1 48 44 522 – WhatsApp also available.

Thank you for helping us combine safety and hospitality!